A Brief Overview of the Information Technology Infrastructure Library Information Technology Infrastructure Library, or ITIL, was created by the British government in the 1980's in an attempt to create a standard for the efficient and effective utilization of its several IT resources. The British government, with the help of IT professionals who applied their experience and expertise, developed and published a series of best-practice books. Each one of these books targeted a different IT process. ITIL is now an industry of organizations, consulting services and publications. ITIL is still evolving, and its 44-volume set has now been combined into eight books. As dependency on IT services grew in the 1980's, the British government established a set of propositions. It acknowledged that, in the absence of standard procedures, government and private agencies were developing their own IT management policies. Originally, the IT Infrastructure Library was a
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