The Strategic Use of Information Technology TEACHER: Hello, Student. What do you know about Information Technology (IT)? STUDENT: Well, I know that most software is full of "bugs"! By the way, why are these errors in programs called "bugs"? TEACHER: Computer "bugs" have been around since malfunctions in a 1945 Mark II were blamed (facetiously) on a moth trapped in a relay. Nowadays the term refers to programming flaws -commands that don't accomplish the desired result. But I am sure you must know more about IT than the fact that programs have bugs! STUDENT: Recently I read an interesting article written by John Diebold years ago. Allow me to quote from it: "Information technology . . . is becoming increasingly the key to national economic well being, affecting virtually every industry and service. One would be hard-pressed to name a business that does not depend on the effective use of inf
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